PrimeBiotrust FAQ | Medicine Export & Delivery Questions
PrimeBiotrust is a global pharmaceutical supplier and exporter of branded and generic medicines. Below are answers to common questions about our products, shipping, privacy, refunds, and international orders.
Helpie FAQ
- What is PrimeBiotrust?
PrimeBiotrust is a trusted pharmaceutical supplier and exporter based in India, providing high-quality branded and generic medicines, healthcare products, and wellness essentials to customers worldwide.
- Do you supply branded and generic medicines?
Yes. PrimeBiotrust supplies both branded and generic pharmaceutical products sourced from reputed manufacturers. We ensure quality, authenticity, and proper packaging for global delivery.
- Do you ship medicines worldwide?
Yes, we offer worldwide shipping through reliable logistics partners. Delivery timelines depend on the destination country and customs procedures.
- How long does order processing and delivery take?
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Order processing: 2–5 business days
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International delivery: 7–15 business days (depending on country, courier, and customs clearance)
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- Are your products genuine and safe?
Yes. All products supplied by PrimeBiotrust are sourced from certified manufacturers and distributors that are quality standard with USFDA and EMA. However, customers must consult a licensed healthcare professional before using any medication.
- Do I need a prescription to order medicines?
Some medicines may require a prescription depending on your country’s regulations. Customers are responsible for complying with local laws and import regulations.
- How can I place an order?
You can place an order through our website or contact us via:
📧 Email: primebiotrust@gmail.com
📞 Phone/WhatsApp: +91-9270344911